Frequently asked questions
Not finding the answer to your question here? Please contact our customer service team.
When will my order be delivered?
We ship to several countries. Your order will be carefully packaged and delivered to any location you specify. Delivery takes 2 to 4 business days. After placing your order, you will receive an email with additional delivery information.
Can I return my product?
Orders may be returned or exchanged within 30 days of receipt of shipment, provided they are in their original, resalable condition.
I'd like to speak with customer service. How can I contact you?
You can contact us by email or phone. We're available 24/7, every day.
You can also visit us in Poland.
What can I do if my product (or part of it) is damaged?
We make every effort to deliver your products without damage. Orders may be returned or exchanged within 30 days of receipt, provided they are in their original, resalable condition.
What if I paid too much?
We make every effort to deliver your products without damage. Orders may be returned or exchanged within 30 days of receipt, provided they are in their original, resalable condition.